Global talent and consulting firm

KESS partnered with a Global talent and consulting firm to support a period of significant growth and transformation. The requirement went beyond simply filling vacancies. The firm needed a recruitment partner capable of adapting quickly, and understanding complex requirements to build teams across multiple specialist functions.

Over three years, KESS was trusted to recruit across customer service, fraud, legal, project management and transformation -often delivering teams at pace while maintaining the quality and experience required for specialist and senior appointments.

The approach
KESS took a flexible, consultative approach, working closely with the firm’s senior leadership to understand both the immediate hiring requirement and the longer-term structure of each team.

Rather than applying a one-size-fits-all recruitment model, KESS adapted its approach according to the function, seniority and scale of each project – from high-volume team builds through to specialist and senior leadership appointments.

The results
Over three years, KESS successfully filled 40 positions for the firm, supporting the organisation as its requirements evolved and new teams were established.

The partnership demonstrates KESS’s ability to combine flexibility, adaptability and bespoke specialist recruitment expertise, while building trusted relationships with senior decision-makers.

Most importantly, KESS became more than a recruitment supplier – it became a trusted extension of Vantage Point’s leadership team, helping them build the people and capability needed to support growth, transformation and operational delivery.

40 Positions Filled | 3-Year Partnership | Multiple Specialist Teams

“We have partnered with KESS for several years to support recruitment across a range of financial services functions, from specialist transformation roles in banking and insurance to high-volume customer service hiring. They are a genuine pleasure to work with, taking the time to understand our needs and always responding with professionalism and enthusiasm – no brief is too complex or too tough. Their ability to source excellent candidates quickly, prepare them thoroughly, and manage feedback and negotiations effectively makes a real difference to our organisation. KESS feels like an extension of our own team and has become a trusted partner in our recruitment efforts.”